Store implemented projects

In house or outsource? The question facing many retailers when considering the implementation of simple range changes or seasonal re-flows. Many retailers use their own store teams to implement smaller projects as a low cost option, but this has the following potential pitfalls:

• There is no system to track when the implementation is complete
• Missing POS or equipment never gets ordered and the ‘impact’ sales are lost
• Stores have queries regarding the implementation and all you do is tie-up internal overhead

Using our Support Centre can remove these potential problems, for the duration of a project we can act as a communication point and technical support line. Our system can track and itemise missing items, identify non-compliant stores and produce ‘status reports’ on a daily basis.