rrslink

So your project is up and running, everyone knows what they are doing, and suddenly you feel out of control? Daily phone calls from stores, questions from other parts of your organisation and you have no way of getting an overall picture of the project status? rrslink will give you that.

rrslink is a collection of bespoke intranet sites created for our clients. rrslink is produced, updated and managed by our Support Centre team as they get a call they update rrslink. It is true realtime.

What makes rrslink different from other ‘real-time’ information solutions?

Firstly, it takes its facts from people, not pre-set questions from PDAs, so it tracks every eventuality. Secondly, it tracks every bit of information, if our Support Centre gets a phone call, rrslink will list it.

3 years on from its inception our clients tell us that rrslink has created real value for them, cutting down the time spent chasing information and by reducing the costs normally associated with collating project specific data. rrslink takes you to the shop floor, providing real-time information about the status of a project by individual store, publishing data via your tailored extranet site.

We recognise all parties need more time and freedom to focus on project delivery, so this service reduces the need for, and the number of, project status calls, between you and our project managers.

rrslink is unique because it tracks all calls relating to a given project through its 'store diary' system, which allows a chronological picture to be built of each store visited.