Knowledge
Our service is available outside of normal office hours and therefore the stores can confidently call 24/7 and be able to speak to an advisor who has real experience. Our core Coordinators have over 14 years of experience; this means many queries can be resolved in one call.
Our Support Centre team has a real customer focus, we invest in our training and development to maintain and continuously improve our service to you. After all, the more confident the stores are in our approach; the more calls filter to us rather than your busy internal departments; therefore the greater the opportunity to resolve an issue in a quick and timely manner.